It is recommended that you update your rental agreement to explain to your guests what is and is not covered by the Accidental Damage Protection. We recommend you add the following text.
Suggested Text for Rental Agreement
Guests must purchase an Accidental Damage Protection (ADP) plan to cover damage claims arising from your property rental. Nothing can ruin a vacation faster than an accident damaging a costly piece of furniture at your vacation rental, saddling guests with a significant unexpected cost that can cost thousands of dollars. With our ADP plan, you can rest easy and be assured that you are well taken care of. Best of all, the purchase of an ADP replaces the security deposit requirement.
Claims are seamlessly handled directly between the property manager and the ADP provider to cover the cost of repair or replacement up to the designated coverage amount.
Coverage terms and conditions:
No deductible is required.
Plan is non-refundable and non-transferrable.
Limited to one Accidental Damage Protection (ADP) plan per vacation rental reservation.
Damage must occur within the designated lease agreement date period.
ADP plan must be bought at least 24 hours prior to arrival.
ADP plans are not eligible for stays involving a celebratory/special event: wedding, bachelor/bachelorette party, receptions, etc.
_________ reserves the right to refute, contest or negotiate damage claims upon your behalf. Claims by manager or guest must be verified and may require an affidavit from involved parties.
Guest is responsible for claims in excess of coverage.
Accidental Damage Protection plan does not cover claims in the following situations:
The protection policy will cover the lessor of the replacement or repair cost of the damaged item up to the designated insurance amount. Any amounts over the designated insurance amount will be the responsibility of the lessor.