All CollectionsLodgix User ManualGuest ManagementGuest ManagementYBy Joseph and 2 others3 authors·8 articlesLodgix DashboardCustomize the dashboard to view your business at a glance.Guest ProfileManage your guest profile informationGuest Reviews InterfaceCollect reviews from your guests for display on your website.Guest CreditsHow to offer a credit to a guest for a future stay in lieu of a full refundMerge Guest Profiles, Create Merge ExceptionsHow to merge duplicate guests, and allow multiple guest profiles to be associated with a single email address.How to Manually Send an Email to a GuestHow to manually send an email to a guest, etc.VIP / BlocklistHow to flag a guest as a VIP or BlocklistGuest emails or quotes are not being delivered (missing, late, or in spam)Diagnose and fix issues with email delivery
