WE CANNOT CANCEL YOUR ACCOUNT OVER THE PHONE! This is because we provide you the online tools to easily cancel your subscription from within your account.
Before canceling your account it is important to note that you will lose access to your account on your Billing Coverage End Date, including all data and records since joining. Please back up and download your reservation data before you cancel, as it will not be available for downloading after cancellation.
If you are a new account that is unsure if Lodgix meets your needs, we recommend that you reach out to us prior to cancellation for a live one on one demo. This will allow us to review your needs and determine if Lodgix can help. You can schedule a demo at your convenience here: https://calendly.com/lodgix
If you do decide to cancel you can do so from the Settings > Billing Profile tab as shown below
Click on the Cancel Lodgix button
Final Confirmation
Please provide feedback on your experience and check the three boxes noting your full understanding of how the cancellation works. Then click the Cancel My Account button. That's it, you are done. Remember that your access to your account, including all data and records, ends on your Billing Coverage End Date. Make sure you have backed up and downloaded your reservation data before confirming, because it will not be available after cancellation.
Please call us directly at 877-593-2083 if there is anything we can do to help you get your account up and running, we are available at any time to help!