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Discounts / Promotions / Promo Codes

Set up promotional discounts and coupon codes

Brent Kleinheksel avatar
Written by Brent Kleinheksel
Updated over a week ago

A discount can be setup as automatic or manual. An automatic discount will be added to a reservation automatically at the time of booking, while a manual discount must be added either by an admin or through the use of a coupon code.

Configuring Promotional Discounts

  1. Name: Give your discount a name.

  2. Type: This will default to Promotion. Other discount types are configured from different interfaces.

  3. Value Type: Percent or Fixed

  4. Apply: Manually or Automatic

  5. Value: Amount of the discount

  6. Travel Start / End Date: Require that travel be between certain dates to receive the discount.

  7. Coupon Code: Requires the guest enter a coupon code to apply the discount.

  8. Validity Start / End Dates: Require that the booking be made between certain dates.

  9. Min Nights: Minimum nights required to receive the discount.

  10. Gift Certificate: Setting this to "Yes" with a Coupon Code applied, will make this a one time use discount.

  11. Save

Example of Setting Up a Discount and a Promo Code (video)

The video below illustrates how a property manager might setup a promotion offering a 10% discount that can only be utilized by entering the promo code "springfling10" and only for bookings made before February 15, and only for travel dates in the month of March. The video also shows how the promotion can be assigned to all properties or only to individual properties.

What a Guest Sees When Using a Promo Code for an Online Booking

If the guest has a promo code and is making a booking online, they can enter the code during the online booking process. Once the discount has been applied, some text saying "discount code successfully applied" will appear and the discount amount will be reflected in the charges window.

Turn OFF the Coupon Code Box When Booking Online

Within the Booking Page editor:

There is a setting on the left side of the screen at the very bottom for "Display coupon code option". Uncheck it and the coupon code box will not be shown when guests book online.

Adding a Discount to an Invoice Manually

As long as there is a discount setup, any invoice can have that discount applied to it... as long as the discount has been assigned to that property. Simply go the Discounts section within each property on the invoice, click on the "+" icon, choose a discount from the drop down list and click Add. The discount will then be applied to the invoice and reflected within the rental charges for that property.

Discounts Overlap Policy

Occasionally a Length of Stay discount and a Last Minute discount will both apply to a reservation. From Settings > Important Settings > Bookings you can select how you would like to handle this situation. You can choose to apply both, only length of stay, or only last minute.

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