A discount can be setup as automatic or manual. An automatic discount will be added to a reservation automatically at the time of booking, while a manual discount must be added either by an admin or through the use of a coupon code. You can navigate to the discounts interface from Settings > Discounts and Promo Codes
Add a New Discount
Click the Discount tab, select Promotion, click the +Add Discount Button
Configuring Promotional Discounts
Name: Give your discount a name.
Type: This will default to Promotion.
Value Type: Percent or Fixed
Apply: Manually or Automatic
Channels: Shows the channels on which this discount will apply. This will adjust automatically based on your settings (for example a manual discount will only apply to direct bookings). You cannot manually set the channels on which the discount will apply.
Value: Amount of the discount
Travel Start / End Date: Require that travel be between certain dates to receive the discount.
Coupon Code: Requires the guest enter a coupon code to apply the discount.
Validity Start / End Dates: Require that the booking be made between certain dates.
Min Nights: Minimum nights required to receive the discount.
Gift Certificate: Setting this to "Yes" with a Coupon Code applied, will make this a one time use discount.
Discount is Stackable: Setting this to "Yes" will apply this discount in addition to any other Automatic, Length of Stay, or Last Minute discounts. By default the use of a coupon discount will override any other discounts.
Assign Discounts to Properties
Once the discount is configured, it has to be assigned to all properties for which you want to offer the discount. You can assign the discount to your properties through this interface...
Select the discount
Choose the properties
Assign or remove the discount using these controls OR
Toggle the discount On or Off per property
What a Guest Sees When Booking
If the guest has a promo code and is making a booking online, they can enter the code during the online booking process. Once the discount has been applied, some text saying "discount code successfully applied" will appear and the discount amount will be reflected in the charges window.
How to Turn OFF Coupon Codes when Booking Online
Within the Booking Page editor:
There is a setting on the left side of the screen towards the bottom for "Allow coupon codes." Uncheck it and the coupon code box will not be shown when guests book online.
Adding a Discount to an Invoice Manually
As long as there is a discount setup, any invoice can have that discount applied to it... as long as the discount has been assigned to that property. Simply go the Discounts section within each property on the invoice, click on the "+" icon, choose a discount from the drop down list and click Add. The discount will then be applied to the invoice and reflected within the rental charges for that property.
Discounts Overlap Policy
Occasionally a Length of Stay discount and a Timing discount will both apply to a reservation. From Settings > Important Settings > Bookings you can select how you would like to handle this situation. You can choose to apply both, only length of stay, or only timing (last minute and length of stay) discounts.
Stacking Discounts
By default all Automatic discounts will stack with Length of Stay and Timing discounts, according to the setting above.
However all Manual discounts will override any existing discounts (Automatic, Last Minute, Length of Stay) unless you specifically set them to stack when setting up the discount.