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Purchasing Travel Insurance Post Booking
Purchasing Travel Insurance Post Booking

How to guide a guest to purchase travel insurance post booking.

Brent Kleinheksel avatar
Written by Brent Kleinheksel
Updated over 2 weeks ago

The Lodgix travel insurance program is unique in that it allows travel insurance to be purchased up to 24 hours before arrival. If a guest decides to purchase travel insurance after completing their booking, or if a guest was not presented with the travel insurance option because they booked through one of our channel partners, you can send them a link to purchase the insurance.

Please read the FAQ for answers to common questions about travel insurance:

The [TI_PURCHASE_LINK] will generate a link to the iTravelInsured website which will pre-populate the purchase form with the guest's invoice and contact data. This is included by default in your "Travel Insurance Purchase Reminder" email. This email template is a system email that will be available to use if you choose to offer travel insurance. If the merge tag is removed from the email or altered, the link will not be generated.

The "Travel Insurance Purchase Reminder" email template can be edited here:

Manually Email the Guest Using the Email Template

When manually composing an email, you can select and apply the "Travel Insurance Purchase Reminder" email template...

Once you do, the [TI_PURCHASE_LINK] merge tag will automatically generate a link to purchase the insurance in the response...

Sending a Travel Insurance Reminder Trigger

You can create a trigger that will send a link to purchase travel insurance to all guests that have not already insured their trip. Instructions are located here: Travel Insurance Reminder Trigger

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