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Travel Insurance Reminder Trigger
Travel Insurance Reminder Trigger

Remind guests to purchase travel insurance! Protect your cash flows!

Brent Kleinheksel avatar
Written by Brent Kleinheksel
Updated over a week ago

Guests that book through your Lodgix booking page will have the option to purchase travel insurance immediately post booking. However if the guest books through a third party channel such as VRBO or Airbnb they will not have this opportunity at the time of booking. You may want to follow up with guests that have not purchased insurance to let them know about the program. Lodgix provides a trigger that automatically detects invoices that do not have travel insurance and allows you to send the guest a link to purchase.

Trigger to Remind Guests to Purchase Travel Insurance

To configure a travel insurance reminder trigger for guests that have not purchased insurance already, use the following conditions:

Send Trigger When...

"Invoice Status Changed To Confirmed"

Only Send Trigger If...

"Travel Insurance Equal To Not Purchased"

This will send a reminder email upon invoice confirmation for all bookings that have not purchased insurance.

Check the options for "Last minute bookings" and "Once per booking"

Finally, you will have to add the [TI_PURCHASE_LINK] merge tag to the body of the email to include a link to purchase the travel insurance.

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