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Manage Triggers Per Invoice

Manually send, resend or disable triggers per invoice.

Brent Kleinheksel avatar
Written by Brent Kleinheksel
Updated over a week ago

Triggers can be managed per invoice from the Guest Control Panel for each reservation.

Guest Control Panel Triggers Interface

  1. Navigate to the Triggers tab of the guest control panel

  2. If the trigger has already been sent, the send date and time will display in the Sent column. If the trigger was fired manually, the name of the team member that sent the trigger will also be displayed.

  3. Manually Send or Resend the trigger.

  4. Lodgix allows you to disable triggers at the invoice level. By default all triggers will be sent to "On". You can toggle a specific trigger to "Off" if you do not want it to be sent for that guest.

Set the Display Order of Your Triggers

When creating triggers, they will be ordered by date created. You can group similar triggers together, or organize them in the chronological order that they will be sent. They will still fire according to the conditions of the triggers, so this is strictly for organizational purposes.

To set the order of your triggers, navigate to Settings > Triggers and use the drag and drop interface to order the list properly. This is the order in which your triggers will be displayed in the Triggers Queue. Simply click the icon on the far left and drag to the appropriate position.

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