The Unified Inbox is your single conversation feed across every channel — email, SMS, and OTA messaging. Everything is threaded by guest and reservation.
Conversations
Newest activity at the top. Each row shows:
Guest avatar and name
Property
Last message preview
Timestamp
Conversation Messages
Inbound messages on the left, your replies on the right
A small channel icon on each message (email, SMS, Airbnb, etc.)
The reservation card at the top for context
Tap an attachment to preview inline (multi-page PDFs supported)
