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Housekeeping Overlay and App
Housekeeping Overlay and App

Simple way for a housekeeper to view and update cleaning assigments while in the field!

Brent Kleinheksel avatar
Written by Brent Kleinheksel
Updated over a week ago

THE HOUSEKEEPING OVERLAY IS ONLY AVAILABLE ON THE CALENDAR TAPE.

Housekeeping Overlay

The screenshot below illustrates the existing calendar tape, note the red arrow pointing to the two icons. Clicking on the broom icon will switch the calendar view to a housekeeping view.

ASSIGNING HOUSEKEEPERS TO RESERVATIONS
Within the housekeeping overlay, housekeepers can be assigned to properties. Additionally each housekeeping task has a type and status associated with it. This will allow various types of tasks (regular clean, half clean, owner departure clean, out of service clean, etc.) to be associated with the clean. Additionally, the status of the task can now be entered.

Property Name Color Codings

The color of the property name within the housekeeping view indicates the clean status of the property:

Occupied = purple
Dirty  = red
No color = clean

All of this data becomes important because it can be updated BY THE HOUSEKEEPER from within the housekeeping app, allowing housekeepers to use the app to view a task list, initiate the start of a clean, mark the end of a clean, read instructions and leave comments. All of this data is communicated from the app to Lodgix in real-time.

In addition to the housekeeping overlay, the same data can be entered or viewed within the Guest Control Panel > Housekeeping tab for each invoice:

IMPORTANT

Each housekeeper has to be setup within the employees module area of Lodgix.  Only Housekeepers with "Cleaning Staff" access will have access to the app.

PROPERTY PERMISSIONS DO NOT NEED TO BE ENABLED.   If left unchecked,  the housekeeper will have access to all properties by default.   However there will be no auto assignment of cleanings to the housekeeper,  the exception to that is when a housekeeper is manually assigned to a reservation, Lodgix will assume that housekeeper should be assigned to all future reservations for that property.  Likewise if an alternate housekeeper is manually assigned to a subsequebnt reservation for that property, that housekeeper will become the default housekeeper for all future reservations for that property.

ENABLING PROPERTY PERMISSIONS allows a housekeeper to only have access to certain properties.  It also allows for auto-assignment of cleaning tasks.  If a housekeeper is assigned to a property, that housekeeper will be the default auto assignment for that property for all future cleanings.  

  1. Enable property permissions for the employee / housekeeper.

  2. Select which properties this employee / housekeeper can view within Lodgix.  Once assigned to a property, that employee / housekeeper will be assigned by default to that property for all future cleanings.

Proceed = All existing and new reservations not already assigned to a housekeeper will be assigned to the selected housekeeper.
New Reservations Only - As it implies, existing reservations will be left alone, only new reservations will be auto assigned to the selected housekeeper.
Assign Reservations Manually - Neither existing nor future reservations will be assigned automatically.  Housekeeping assignments will be made manually. When a housekeeper is assigned manually to a reservation, the housekeeper becomes the automatic choice for future reservations for that property. No confirmation dialog is provided for that action. 

HOUSEKEEPING APP

Housekeepers can find the Lodgix Admin App within both the Google Play and Apple App stores.

To learn more about the Housekeeping App within Lodgix Admin App click here.

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