By default, guest credit cards need to be processed manually. You can turn on the option to process payments automatically, however you will not want to do this until you are comfortable with manually processing payments and understand the payment schedule that you have setup.
It's important to work through the nuances of processing a guest credit card on Lodgix manually, so that when you switch to automated processing, you know how to fix any transactions that are declined.
Setup Automated Processing
Navigate to Settings > Payment Gateway Setup > Automation...
Enable Automated Payments
Confirmation Payments - Choose if these should be processed automatically or manually.
Remaining Balance Payments - Choose if these should be processed automatically or manually.
Pre-Auth Payments - Choose if these should be processed automatically or manually.
Process for Properties - Process automatically for all properties, exclude certain properties, or only process for specific properties.
If Payment Fails - Optionally send a payment request to the guest.
Save
Notifications and Reporting
"Guest Payment Declined" Trigger
If a guest transaction is declined, a PUSH notification will be sent to the Lodgix admin app if installed on your mobile device. This trigger is present within the Trigger List area of Lodgix here. That particular trigger can largely only be disabled, editing is limited to the recipient and the body of the notification.
"Failed Transactions" Dashboard Widget
This widget will show all failed guest payments, as well as the reason for the failure.
Daily Transactions Email
