How to Confirm a Reservation

When a reservation is made an invoice is created. The invoice status by default is unconfirmed. The only way to confirm a reservation is to process a payment for the reservation deposit.

The reservation deposit is universal and setup here:

Many property managers look for a "confirm" button within each new reservation invoice. With Lodgix a reservation is confirmed by the act of processing the payment for the reservation deposit. After the reservation deposit is processed, the next step is to send an email confirmation to the guest. This can be done manually or set up to be automatically sent through use of a trigger.

In step 1 above the reservation deposit can be changed at the invoice level by clicking on the hyperlink and entering either an updated percentage or flat amount.

Once the reservation deposit has been paid, the invoice status will changed to "confirmed" or "Paid-in-Full".

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