The Property Management Module is an optional module available to all Lodgix subscribers. Pricing varies by the number of properties under management. Pricing details can be found here. The module consists of two components, owner logins and owner statements.
You can provide the owner with login credentials to Lodgix which will allow them to access calendars and documents for the property(s) assigned to them. The owner can view limited information about their reservations and block dates on their calendar for personal use.
Adding the Property Management Module
Under the Modules icon click on "Owners", and follow the instructions to add this module to your account. The amount you are charged will be pro-rated for the first month and then added to your monthly billing going forward.
Step 1: Add Owners
Click the "+Add Owner" button...
Enter the owner details...
Login Email, First Name, Last Name are the only required fields. All other fields are optional.
Active - Select this to make the owner profile active. Inactive owners cannot login to the system, but retain all historical records.
Select this if you want to send the owner login credentials via email.
Save
Step 2: Assign Access Rights
There are four access levels; No Work Orders, Minimal, Default and Enhanced...
Default: This is the default setting and it allows the property owner to see the availability calendar, block off dates on the calendar, Access and Modify Work Orders, and Access Documents.
No Work Orders: This includes all options available in the Default level, minus the ability to Access and Modify Work Orders.
Minimal: This includes all options available in the Default level, minus the ability to add blocks to the calendar.
Enhanced: This includes all options available in the Default level, plus the ability to view internal notes for a reservation by clicking it on the calendar.
Step 3: Assign Property(s) to Owner
This step assumes that you've already setup and configured properties within the application. If no properties have been setup, then there won't be any properties to assign here!
Click the Properties tab
Click +Add Property
Complete Property Information
Select the property to assign to the owner. Note that a property can only be assigned to one owner. If a property is assigned to another owner, it will not be available to select here.
Enter a commission amount (percentage or fixed) Commissions may be split between two or more parties. This is useful for salespeople or agents who are paid a part of the rental commission as a part of their compensation. In the example above the management commission is set to 20%.
Commissions can be calculated on Gross rents or Net rents.
Allow the owner to clean the property themselves prior to departure.
Assess channel commissions to the owner. A full explanation of this feature can be found here.
Add the booking fee from Lodgix to the channel commission you have set to pass to the owner. For example if you were billed 0.5% for an Airbnb booking from Lodgix and have the channel commission set to 3%, a total of 3.5% would be passed to the owner.
Display the guest name in the owner statement. If you have this turned OFF, the guest name will display as "Paying Guest".
Pass Cancellation Fee revenue to the owner as commissionable revenue? Yes or No.
Custom Fees - Fee names can be customized. These fees are assessed to the owner, not the guest, for every invoice that appears on the owner statement. Do not enter management commissions here. The fees can be entered either as percentages or fixed amounts. These fees are ONLY pertinent for the purposes of calculating Owner Statements. These fees have NOTHING to do with actual guest invoices. All fees that are actually charged to the guest are setup within the property setup for each property. NOTE: If you are currently charging a cleaning fee to the guest, DO NOT enter a cleaning fee to be assessed to the owner. This is because Lodgix currently does not include fees in the calculation of gross rental revenues. Thus, since the cleaning fee is not being reported as rental income to the owner, you can't really charge it to the owner as you would be collecting that fee twice. If you are not charging the cleaning fee as a separate line item to the guest, but you wish to assess a cleaning fee to the owner, then that fee should be entered above.