January 2025 Update: Several years ago, Expedia acquired VRBO. As a result of that purchase, single listings on VRBO will populate on Expedia. No separate integration is required.
For hosts that have many properties at one location, for example, a condominium association or a resort, Expedia will allow you to create a multi property listing on Expedia through Lodgix / NextPax.
If you do not have a relationship with Expedia yet, go to https://apps.expediapartnercentral.com/ and sign up.
Capabilities of the Integration
Lodgix.com can export Availability
Lodgix.com can export Minimum Stay
Lodgix.com can export Closed to Arrival and Closed to Departure
Lodgix.com can export Multiple Rates
Lodgix.com can import Bookings
Lodgix.com can import Booking Modifications and Cancellations
Lodgix.com can add a multiplier to prices to convert to a different currency
Limitations
Per person prices cannot be exported but can still be set manually in Expedia.
LOS (length of stay) pricing must be enabled within your Expedia rate plan. The pricing model that is required is the "per day pricing" model and the "Per Day Length-of- Stay Pricing" attribute must be enabled.
The Expedia integration does not support multi-unit properties.
Important! - Rates, Fees, and Taxes
Lodgix connects to Expedia through a third party channel manager, Nextpax. We send the following data through the API for all NextPax channels, including Expedia...
Rates
Rate Multiplier
Discounts (all automatic discounts)
Discounts are calculated on our end and factored into the static rates table that we send to NextPax for each property. All length of stay, last minute, and automatic promotion discounts are included. Fees and Taxes are NOT sent. Those have to be configured via NextPax directly.
We do NOT send the following...
Fees
Taxes
The Expedia API does not support quoting. As a result Lodgix cannot send tax, deposit, or fee data to Expedia. We can only send rate and availability data. You will need to work with NextPax directly to assign the correct fees and taxes to your listings at Expedia.
When a guest books through Expedia, Lodgix will build the invoice based on the rates, fees, and taxes that exist in Lodgix. As long as the fees and taxes that were added at Expedia match what is in Lodgix, the invoices will match. If there are any discrepancies between the Lodgix invoice and the Expedia invoice, you would have to compare the two to see what fee or tax needs to be adjusted.
What You Will Need
An established Expedia account where we can build the listings for you.
Your Expedia Quick connect username and password
Your Expedia hotel id
LOS (length of stay) pricing must be enabled within your Expedia rate plan. Call your Expedia Account Manager.
Enable the Expedia.com Integration within Lodgix
Navigate to Settings > Channel Management > Integrations. Select the NextPax tab and click the "Request Nextpax Publish Access" button. Note that this is a manual review process and can take up to 24 hours.
Once you are approved, select Expedia.com from the dropdown, enable the feed, and agree to the terms of service.
Click the Settings button...
Configure your Channel Commission and Rates Export Period...
Commission: Enter a commission percentage to pass through to owners for bookings that originate through Expedia (optional). More information here.
Establish an Expedia Quick Connect Connection
Login to www.expediapartnercentral.com, should you need help with this please reach out to hothelp@expedia.com
Once logged into EPC select your hotel / property management company / property.
Navigate to the Rates and Inventory tab
Select Expedia Quick Connect Settings
Select the Channel Manager
Our channel manager is NextPax, select NextPax from the dropdown, select both of the the Connectivity Options (AR, BR) and click on Submit.
AR = Availability and Rates
BR = Booking Retrieval
Await Confirmation Screen
Select the "download room and rate plan mapping"
Obtain Roomtype IDs and RatePlan IDs
If the process above doesn't work for you, try this one:
Log into Expedia Partner Central
Select the 'Rates and Inventory' Tab
Select 'Room and Rate Plan Summary' under the 'Other' column
Select 'Download a CSV file’
An export-to-spreadsheet option produces a file of all room types and rate plans with their corresponding hotel and product IDs
Note your property may be using Rate Plan Linkage
Rate Plan Linkage is an easy and reliable solution for efficiently managing rates and restrictions for rate plans sold on Expedia, Inc. brands. By establishing links, partners will have fewer individual rates to update.
An update to the 'parent' rate plan automatically updates the linked ‘child’ rate plan rate and restrictions based on the rules set by the user - rules such as fixed amount or percentage discounts.
You can identify the linked Room Types/Rate Plans from the Expedia mapping table. Please ensure not to send availability and rate information for linked rates as these are managed through the linkage.
What can be updated through Expedia QuickConnect®?
Availability, rates and booking retrieval.
What cannot be updated through Expedia QuickConnect®?
Compensation, taxes, fees & charges, base allocation values, cut off, content, cancellation policies cannot be exchanged through Expedia Quick Connect.
Per Person Fees, Base Occupancy and Max Occupancy are set manually on Expedia’s end. EVEN IF PER PERSON RATES ARE ENABLED AND SETUP WITHIN LODGIX, WE CAN ONLY PASS THE BASE RATE TO EXPEDIA. Please work with your Expedia Market Managers to setup per person pricing on Expedia.
Expedia Hotel Collect
It is recommended to sign up for Expedia's Hotel Collect program instead of Expedia Collect. What's the difference? Hotel Collect means the host will collect all monies. Expedia Collect means that Expedia will collect all monies and issue the host a virtual card that can be charged by the host.
Expedia Collect
Subscribers are strongly encouraged to use the Hotel Collect model where credit card data is passed to Lodgix and payment is then processed through the payment gateway configured within Lodgix.
However, subscribers in some countries may not have access to a payment gateway supported by Lodgix. In these instances Lodgix does support Expedia Collect model where payments are collected directly by Expedia.
If using this model, no payment information is passed between Lodgix and Expedia. Invoices are automatically created in Lodgix for new reservations from Expedia, but payment must be applied to those invoices manually in Lodgix once payment is received through Expedia.