Lodgix provides a dashboard widget to track bounced emails . This identifies emails that were not delivered, providing the opportunity for alternate communication. Tracking works for triggers sent to guests and messages sent using the guest control panel and invoice screen, including payment requests and digital signature requests.
Add the Guest Email Bounces Widget to the Lodgix Dashboard
Look for this "+" button at the bottom of the Lodgix dashboard:
Click the "Add Widget" button to add a new widget to the tab:
Bounced email activity will be displayed in the Guest Email Bounces table
Emails that are Tracked
Triggers sent to guests
Emails sent from the Communications Tab of the Guest Control Panel
Emails sent from the Invoice screen
Payment Request emails
Digital Signature Request emails
Emails that are not Tracked
Inquiry responses
Triggers sent to Employees
Triggers sent to Owners
CC and BCC fields in any email