Guests on direct bookings get this discount if they choose a non-refundable rate at checkout. They can choose it while your cancellation policy still gives at least a partial refund. They pay the full amount at booking and get no refund if they cancel, except the security deposit. Airbnb and Booking.com use their own No Refund Discount on their channel pages.
Add a New Discount
Navigate to Settings > Inventory > Discounts and Promo Codes, select the Discount tab
Click No Refund Discount
Click the +Add Discount button
Configure the Discount
Name the Discount
The type will be set to No Refund Discount
Percent will be the only option
Set the discount percentage
Assign Discounts to Properties
Once the discount is configured, it has to be assigned to all properties for which you want to offer the discount. You can assign the discount to your properties through this interface...
Select the discount
Choose the properties
Assign or remove the discount using these controls OR
Toggle the discount On or Off per property
What the Guest Sees
When booking directly, the guest will see an option to book at the standard rate, or the Non-refundable rate. The invoice will adjust automatically based on their selection...
