The Lodgix travel insurance program is unique in that it allows travel insurance to be purchased up to 24 hours before arrival. If a guest decides to purchase travel insurance after completing their booking, or if a guest was not presented with the travel insurance option because they booked through one of our channel partners, you can send them a link to purchase the insurance.
Please read the FAQ for answers to common questions about travel insurance:
Add a Merge Tag to an Email Template
The [TI_PURCHASE_LINK] will generate a link for the guest to purchase travel insurance using details from their reservation.
There is a system email template to use if you choose to offer travel insurance.
The "Travel Insurance Purchase Reminder" email template can be edited with the Saved Replies & PDFs area of Lodgix, under Guest > Travel Insurance Purchase Reminder.
If the merge tag is removed (or altered) from the email, the link will not be generated.
Manually Email the Guest Using the Email Template
When manually composing an email, you can select and apply the "Travel Insurance Purchase Reminder" email template...
Once you do, the [TI_PURCHASE_LINK] merge tag will automatically generate a link to purchase the insurance in the response.
Sending a Travel Insurance Reminder Trigger
You can create a trigger that will send a link to purchase travel insurance to all guests that have not already insured their trip. Instructions are located here: Travel Insurance Reminder Trigger