Choose when to collect the security deposit.

Choose a label for your Security Deposit. Options are "Security Deposit", "Damage Deposit", or "Refundable Damage Deposit"

Click Add Deposit

Enter a name like "Security Deposit"

Enter the amount of the security deposit

Choose whether the deposit is a pre-auth or not. A pre-auth means that the security deposit is never actually collected. A pre-auth means that a pre-authorization is run on the guest credit card for the amount of the security deposit. This places a hold on the guest credit card in the amount of the security deposit, usually for seven (7) days, at which time the pre-auth will expire. Note: pre-auths typically aren't a real good mechanism for protecting the property as many times the pre-auth will expire before the guest checks out, leaving little protection for the property manager.

Save

Select the security deposit.

Add to ALL properties or

Add to individual properties

Time required to collect / refund the security deposit.

Possible loss of discount rate as most merchant accounts will not refund the discount rate.

Possible damage to online reputation when a guest disputes the retention of the security deposit and complains in the many forums and review sites online.